Tuesday, January 11, 2011
Welcome to automated phone hell
Recently I had the misfortune to visit that nasty 7th circle of hell, otherwise known as the automated phone system underworld. When calling my beyond useless internet service provider to report problems with my internet connection, being the incredibly impatient person that I am, I thought I was going to go freaking ballistic.
After placing five phone calls, getting caught in an endless loop of gawd awful button pressing, being disconnected by the jacked-up automated phone system three times, and talking to seven clueless customer service reps, I was finally able to speak to an actual technical support person.
By that point two hours had passed and I was beyond pissed off …and hurling obscenities that may or may not have had something to do with the shitty internet provider ‘sucking big, sweaty, hairy donkey balls’.
The technical support dude who unfortunately drew my name in the disgruntled customer lottery may or may not have been amused by my passionately colorful comments. But either way we were stuck with each other. Together we wasted the next hour and thirty seven minutes fiddling with technical stuff that is far beyond my technotarded realm of understanding.
Only for him to tell me in the end that the problem could be equipment related and that we would have to see what happens over time. And if I have any more problems just to go ahead and give them a call back. Um, yeah. Like I really want to go through that whole fricking annoying automated phone system nightmare again anytime soon …because it’s just so much fun.
And while we are on the subject, here is an amusing little video showcasing just how out of control the asinine automated phone system thing has become:
(***PLEASE NOTE: The following video contains pervy humor. If your puritanical bonnet is tightly and securely tied around your saintly head, perhaps you might want to refrain from watching and instead click on over to one of those scintillating blogs for Victorian stamp collectors***)
Have a great week my lovelies!
xo The Empress